Managed IT services

Free up more time for your core business
Partner with us so you don’t have to worry about day-to-day IT infrastructure management.

Tell us about your needs

Why choose Managed IT services?

Want to use talent for tasks that go beyond managing IT environments? Get more from your in-house teams by assigning them to value-added projects. We offer a wide range of managed services so that you can outsource routine tasks. Our 24/7 operations centre offers proactive monitoring and quick incident response services, even on Sundays. You can count on them to carry out maintenance at any time of the day or night, or anticipate issues before an outage occurs. It’s up to you to decide if you need on site or remote assistance, regardless of whether your infrastructure is hosted on premises, in the cloud or in a hybrid environment.

Peace of mind

Benefit from thorough, proactive management of your environments, 24 hours a day, 7 days a week.

Cost efficiency

Access a multidisciplinary team and the specialized expertise you need, when you need it, without having to hire additional staff.

Productivity

Free your IT teams from day-to-day management so they can focus on projects that deliver greater value to your organization.

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Try Our Monitoring Service Free for 3 Months

-Only available for Windows and Linux-

Think IT monitoring tools are too expensive or too complex to install and maintain for your business? With R2i’s managed services, benefit from an advanced solution that helps prevent performance issues, outages, and other costly failures.

For a limited time, R2i is giving you free access to its tools with no commitment required*. Discover the benefits of comprehensive visibility into your IT environments and services.

  • Monitor network devices, servers, VMware hosts, and applications from a single console.
  • Receive alerts about availability and performance issues, unauthorized access, and resource usage (CPU, memory, and disk).
  • Minimize downtime by automating corrective actions and backup management.
  • Enhance your monitoring with built-in reports and dashboards.

* Offer valid for 3 months for up to 50 management points (physical or cloud environments). Certain conditions apply.

OUR INDUSTRIES

We support businesses across a wide range of industries in their digital transformation by providing IT solutions tailored to their needs.

OUR COMMITMENTS

  • 24/7 access to experts (guaranteed in 60 minutes or less)

    Get a bank of 8 free hours of professional services from our experts if we’re unable to respond to your request in 60 minutes or less.
  • Experienced team

    Our experts have in-depth knowledge of the most innovative technologies and traditional IT systems. Rely on our skilled and experienced experts to drive your digital transformation projects and unlock the full value of your legacy systems. We are highly certified in specialized technologies such as IBM Power Systems (IBM i, AIX, Linux on Power), SAP, x86 servers (Windows and Linux), storage, virtualization, hyperconverged systems, and more. With R2i, you gain the talent and expertise to take your IT infrastructure to the next level.
  • Flexible and efficient migration guarantee

    Get up to 24 free* hours of professional services from our experts if the migration to Edwin doesn’t go as quickly as indicated in the initial quote. *Applies to migration executed as specified in the contract terms for delivery deadlines, duration of the planned interruption (downtime), level of expertise and availability of assigned resources.
  • Exceptional customer service

    At R2i, we put customer service quality at the heart of everything we do. We are proud of our outstanding Net Promoter Score of 80.5, a testament to our unwavering commitment to excellence and customer satisfaction. Our performance surpasses the industry average, making us a leader in the IT field.

CUSTOMER TESTIMONIALS

« You are an outstanding partner, demonstrating remarkable expertise, exceptional know-how, and a strong work ethic that has earned Cascades' trust. You responded promptly to challenges encountered during the migration, and we are confident about the future. »
– Dany Briard, IT Director
« I can sleep at night now. »
– François Latreille – Senior Director, IT Infrastructure and Services
« R2i is a partner of choice: engaged, dedicated, and always available. Exactly the kind of partner we are looking for. »
– Maxime Gascon, Director, Infrastructure and IT Support.
Edwin, R2i’s cloud
Découvrir Edwin

OUR SOLUTIONS

YOUR CHALLENGES.OUR SOLUTIONS.

CHALLENGES

SOLUTIONS

Challenge

Limited Internal Resources to Manage IT Environments

>
Solution

R2i provides a multidisciplinary team available 24/7 to manage your infrastructure. You gain access to specialized expertise without having to hire, while ensuring business continuity.

Challenge

Reactive Incident Management and Limited Visibility into IT Environments

>
Solution

Through continuous proactive monitoring, R2i’s teams detect anomalies, anticipate issues, and respond quickly before they affect your operations. You gain comprehensive visibility and greater control over your IT environment.

Challenge

IT teams tied up with low-value operational tasks

>
Solution

By entrusting the day-to-day operation of your IT environments to R2i, your teams can focus on strategic projects that deliver greater value to your organization while maintaining high performance and stability.

Contact us

Want to use talent for tasks that go beyond managing IT environments? Get more from your in-house teams by assigning them to value-added projects.

We offer a wide range of managed services so that you can outsource routine tasks. Our 24/7 operations centre offers proactive monitoring and quick incident response services, even on Sundays. You can count on them to carry out maintenance at any time of the day or night, or anticipate issues before an outage occurs. It’s up to you to decide if you need on site or remote assistance, regardless of whether your infrastructure is hosted on premises, in the cloud or in a hybrid environment.

01

Peace of mind

Rest easy knowing you have 24/7 proactive monitoring.

02

Profitability

Access a multidisciplinary team with the specialized expertise you need, whenever you need it. And you don’t need to hire additional staff.

03

Productivity

Relieve your IT teams of routine tasks so they can tackle value-added projects to help your business grow.

Start a free 3-month trial of our monitoring service!
-Only available for Windows and Linux-

Are IT monitoring tools too expensive, hard to install or labour-intensive to maintain? Not with R2i’s managed services and monitoring offer. Our cutting-edge solution protects you from costly efficiency losses, outages and breakdowns.

For a limited time, R2i is providing free access to its tools, with no commitment required on your part.* See what it’s like to have optimal visibility into your IT infrastructure and IT services.

  • Monitor network peripherals, servers, VMware hosts and applications from a single console
  • Get notified about availability and performance issues, unauthorized access attempts and resource usage (processors, memory, disk)
  • Minimize downtime with automated patch and backup management
  • Improve your ability to monitor your environment with integrated dashboards and reports

*Offer valid for 3 months on up to 50 management points (physical or cloud environments) Certain conditions apply.”

Discover our managed services

  • IBM i development and application services

    Discover our complete range of IBM i development services, meeting all your needs for application maintenance, support or functional adaptations. Our experienced team of developers specializes in stabilizing and monitoring your solutions on the IBM Power platform with IBM i (iSeries, AS400).

    Find out more
  • SAP Cloud and Infrastructure Services

    Does your company need more IT efficiency, flexibility, and agility? Free yourself from operational tasks that slow down your productivity thanks to the R2i Cloud, R2i managed services and R2i managed cloud for SAP landscapes.

    Find out more
  • Disaster recovery

    A disaster can strike at any time. Make sure you can get your business up and running quickly with reliable backup tools and a business continuity plan. We can help you get it all set up.

  • Monitoring

    Your system performance can falter at any time. We can help you anticipate issues, detect incidents and take quick action to mitigate the impacts of a service disruption.

  • Security

    Cyberattacks are a rising threat. But we can help you prevent, detect and fight security breaches. R2i will actively address every single malicious attempt to access your environment, without you even knowing.

  • 24/7 monitoring centre

    Our experts are always on duty to keep an eye on your IT environment. You’ll be assigned a dedicated contact person so that you always get fast service. And our monthly package makes it easier for you to manage your IT budget.

  • Daily maintenance

    Since your business depends on your IT infrastructure, regular maintenance is a must. We’ll make sure your servers, PCs and peripherals are in good working order, we’ll back up your data, and we’ll verify your system security. Simply tell us your business requirements, and we’ll determine the right frequency.

Edwin, R2i’s cloud
Découvrir Edwin

Is managing your IT environment taking up too much of your time?

Tell us about your needs. We’ll get back to you right away.

Find out more about managed services