1. An extensive task

Security monitoring requires sound and extensive IT knowledge. However, unless you have an entire team dedicated to IT, it’s difficult for a company to possess this range of skills in house. Security monitoring affects areas as varied as:

• The operation of the equipment (computers, servers, etc.) as well as its workload (number of requests managed, connected users, speed, etc.) and application uptime
• The network’s protocols and performance
• Security, attacks, and means of protecting the IT system.

2. A time saver

Outsourcing IT security monitoring allows companies to devote their time to what they do best and refocus on their core business. When in-house teams are relieved of these demanding and time-consuming tasks, they can focus on missions with high added value.

3. No investment

Calling on a professional also allows organizations to avoid large investments in new hardware and an in-house IT team that possesses this specific technological expertise. For companies — especially SMEs, which don’t have the budget for a complete in-house IT department — the savings associated with outsourcing security monitoring have a direct impact on accounts and borrowing since the service, which is paid monthly, doesn’t strain the organization’s finances, increase its debt, nor cause unexpected surprises. Most importantly, high investments in labour to ensure constant, 24/7 IT security monitoring are no longer necessary thanks to outsourcing.

4. A consistently efficient IT system

Professionals ensuring the constant monitoring of the infrastructure use automatic alert systems, detect problems upstream and make sure that the company permanently has a network, servers and IT processes that are operational and efficient:

• Updates are performed and tested as soon as they are available
• Data is regularly backed up to various media
• Bugs are identified in real time
• Problems are dealt with immediately and, if possible, before they can impact the system

5. 24/7 service

By outsourcing this aspect of its IT activities, the company avoids problems related to uptime and monitoring, especially during the night and on weekends. And it doesn’t need to worry about maintaining the service in case of staff illness or leaves.

6. Monitoring tailored to the company’s needs

If your business grows, professionals have the resources to immediately adapt their service to your new needs for a reasonable surcharge. If you decide to deal with this in house, acquiring an adequate system will take time, but also a substantial budget, since you will need to hire an expert and invest in new hardware.

These days, many companies depend on their IT infrastructure. By choosing to call on a professional, they can benefit from the expertise of specialists and get a better service without having to make large investments. That way, they are sure to have a consistently operational and efficient IT system and can devote themselves entirely to their mission.