Managed IT services
We can monitor and maintain your systems regardless of whether they’re on prem, in the cloud or hybrid.
Peace of mind
Rest easy knowing you have 24/7 proactive monitoring. Our bilingual monitoring centre (levels 1 to 3) is available 24/7 from our offices in Canada.
Profitability
Access a multidisciplinary team with the specialized expertise you need, whenever you need it for your IBM Power (IBM i, AIX, Linux) and x86 (Windows or Linux) environments. And you don’t need to hire additional staff.
Productivity
Relieve your IT teams of routine tasks so they can tackle value-added projects to help your business grow.
Discover our managed services
Want to use talent for tasks that go beyond managing IT environments? Get more from your in-house teams by assigning them to value-added projects.
IBM i development and application services
Discover our complete range of IBM i development services, meeting all your needs for application maintenance, support or functional adaptations. Our experienced team of developers specializes in stabilizing and monitoring your solutions on the IBM Power platform with IBM i (iSeries, AS400).
24/7 monitoring centre
Our experts are always on duty to keep an eye on your IT environment. You’ll be assigned a dedicated contact person so that you always get fast service. And our monthly package makes it easier for you to manage your IT budget.
Daily IT infrastructure maintenance
Since your business depends on your IT infrastructure, regular maintenance is a must. We’ll make sure your servers, PCs and peripherals are in good working order, we’ll back up your data, and we’ll verify your system security. Simply tell us your business requirements, and we’ll determine the right frequency.
Monitoring
Your system performance can falter at any time. We can help you anticipate issues, detect incidents and take quick action to mitigate the impacts of a service disruption.
Disaster recovery
A disaster can strike at any time. Make sure you can get your business up and running quickly with reliable backup tools and a business continuity plan. We can help you get it all set up.
Security
Cyberattacks are a rising threat. But we can help you prevent, detect and fight security breaches. R2i will actively address every single malicious attempt to access your environment, without you even knowing.
Customer testimonials
IT WITH A HUMAN-CENTRIC APPROACH
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EXPERIENCED TEAM
Our experts have in-depth knowledge of today’s most innovative technologies and traditional IT systems.
Count on our skilled and experienced experts to lead your digital transformation projects and make the most of your legacy systems. We are highly certified and specialized in IBM Power Systems (IBM i, AIX, Linux on Power), SAP, x86 servers (Windows and Linux), storage, virtualization, hyperconverged systems, and more.
At R2i, we’ve got the resources and know-how to bring your IT assets to the next level. -
EXCEPTIONAL CUSTOMER SERVICE
At R2i, quality customer service is at the heart of everything we do. We’re proud to maintain an outstanding Net Promoter Score (NPS) of 80.5, a testament to our unwavering commitment to excellence and customer satisfaction.
Our performance also surpasses the industry average, making us a leader in the IT field. -
SECURITY AND RELIABILITY
Edwin is one of the most certifed cloud offer in Canada: ISO 26000, 27001, ISO 27018, ISO 27017, ISO 9001, SOC 2 TYPE 2 and TIER III. Our continuous improvement process
will make sure your cloud environments always meet the latest security, compliance, and maintenance standards. -
FULLY CUSTOMIZABLE AND 100% CANADIAN CLOUD
If you’re looking for an alternative to major international cloud providers, Edwin’s 100% custom offers are the answer. We give our clients the chance to build custom environments, no matter what type of configuration or service level they require.
“R2I is a partner of choice: involved, dedicated, available. Exactly the type of partner we’re looking for.” – Maxime Gascon, Director of Infrastructure and IT Support
“You are an exemplary partner, with incredible expertise, know-how and a work ethic that put Cascades at ease. You responded promptly to issues during the migration, and we’re confident about the future.” – Dany Briard, IT Director
“I now sleep at night” – François Latreille, Senior Director, IT Infrastructure and Services